Our Commitment to Your Privacy
This Privacy Policy outlines how Coretellqis Ltd. ("Coretellqis", "we", "us", or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the Coretellqis.info website ("Site"). This privacy policy applies to the Site and all products and services offered by Coretellqis. We are committed to protecting your privacy and ensuring the security of your personal information.
At Coretellqis, we understand the importance of your personal data and are dedicated to handling it responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for our customers in the European Union and other relevant global regulations. Our goal is to be transparent about our data practices and provide you with control over your information.
Information We Collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.
- Personal Identification Information: This may include your name, email address, mailing address, phone number, and payment details (processed securely by third-party payment processors). We collect this information when you create an account, make a purchase, or contact us.
- Non-personal Identification Information: We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
- Usage Data: Information about how you use our website, products, and services. This includes pages viewed, time spent on pages, click patterns, and other diagnostic data. This helps us understand what content is most engaging and how to improve our user experience.
- Device Data: Information about the device used to access our services, such as IP address, device type, operating system, and unique device identifiers.
How We Use Collected Information
Coretellqis Ltd. collects and uses Users' personal information for the following purposes:
- To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
- For marketing and promotional purposes: With your consent, we may send you information about new products, special offers, or other information we think you may find interesting.
- To comply with legal obligations: We may process your data to meet legal, regulatory, or compliance requirements.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
- Payment Processors: We use secure third-party payment gateways to process your payments. Your payment information is directly provided to these processors and is not stored on our servers.
- Shipping Partners: To fulfill your orders, we share necessary shipping details with our trusted shipping providers.
- Analytics Providers: We use tools like Google Analytics to understand website usage and improve our services. This data is typically anonymized.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Third-Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].
Changes to This Privacy Policy
Coretellqis Ltd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and Terms and Conditions. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Coretellqis Ltd.
123 Regent Street, London W1B 4AN, United Kingdom
Phone: +44 20 7946 0872
Email: [email protected]
Operating Hours: Mon-Fri: 9:00-17:00, Sat: 10:00-14:00
This document was last updated on 26th October 2023.